Privacy Policy

Privacy Policy of Plana Solutions Ltd


1. Introduction

Plana Solutions Ltd ("Company," "we," "us," or "our") is committed to respecting the privacy rights of our customers, visitors, and users of the https://plana.solutions website (the "Site"). We created this Privacy Policy (the "Policy") to give you confidentiality and clarity concerning our information collection, use, and sharing practices. This Policy applies to all Personal Information (defined below) collected by us in connection with your use of our Site and our services, which include ERP systems development and maintenance, SAAS (software as a service), web site development, and hosting (the "Services"). By accessing or using our Site and Services, you agree to be bound by this Policy. If you do not agree to the terms of this Policy, you should not use our Site or Services.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.

If you choose to use our Services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Services.

The terms used in this Privacy Policy have the same meanings as in our General Terms, which is accessible at https://www.plana.solutions/general-terms, unless otherwise defined in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, such as your name, email address, phone number, and other contact information when you fill out a form or contact us through the Site. We also collect information that your browser sends whenever you visit our Site, like your browser type, language preferences, access times, and referring URLs.

We use cookies to collect information about your online activity on the Site. Cookies are small data files stored on your device’s hard drive that help us improve our Services and your experience, see which areas and features of our Site are popular, and count visits. We may also permit our service providers to place cookies on the Site for similar purposes.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, operating system, the referring web page, pages visited, location, the time and date of your visit, the time spent on those pages, and other statistics.

3. Use of Personal Information

We use your Personal Information for the following purposes:

  • To provide and maintain our Services, including to monitor the usage of our Services.
  • To manage your account and preferences.
  • To analyze and improve our Services.
  • To communicate with you, including responding to your comments, questions, and requests.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To provide you with news, special offers, and general information about other goods, services, and events offered by us that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.

4. Sharing of Personal Information

We may share Personal Information as follows:

  • With our subsidiaries and affiliates.
  • With contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

5. Data Retention

We will retain your Personal Information only for as long as necessary for the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

You have certain rights regarding your Personal Information, subject to local data protection laws. These may include the right to:

  • Access your Personal Information
  • Correct inaccurate information we hold about you
  • Erase your Personal Information
  • Object to our use of your Personal Information
  • Restrict our use of your Personal Information
  • Inquire about the use and processing of your Personal Information
  • Withdraw consent to our processing of your Personal Information, to the extent applicable
  • Be notified of a security violation of your personal data

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the policy's effective date. We encourage you to review the Privacy Policy whenever you access the Site or use our Services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Policy, please contact us at [info@plana.solutions](mailto:info@plana.solutions).

Last updated: 6 June 2024