Frequently asked question

 

 PLANA BUSUNESS CLOUD

An ERP system integrates all the processes in a business, taking care of proper resource planning in the enterprise. In particular, a cloud-based ERP system creates synchronization between all departments and makes real-time information available to all users. It greatly improves accountability and leads to an increase in financial efficiency. Last but not least, it replaces all spreadsheets and individual programs, which dramatically saves time and increases the efficiency of people in the enterprise.

Plana Business Cloud is an all-in-one ERP system that offers a complete suite of enterprise management applications targeted at companies of all sizes. It includes CRM (customer relationship management), manufacturing, purchasing management, sales management, contract management, project management, financial flows and models, accounting, warehouse and inventory management, analytics tools, and many other modules that our team is constantly developing according to individual customer needs. Unlike most similar products in Bulgaria, Plana Business Cloud is an entirely cloud-based system, accessible from any device via a web browser. Due to its open source foundation, it is adaptable to client needs, allowing connection to any external systems. The core of our platform, the Plana Business Cloud Community, with its more than 4 million users, is one of the most used open source software worldwide, making PLANA extremely flexible.


SaaS (Software as a Service), or simply put - Software for Rent. It is a concept that allows you to dramatically reduce your investment in a software product and the additional resources that traditionally accompany it. No specific servers or machines are required. You don't need a specific operating system, nor is an additional desktop application setup required. You benefit from the knowledge of professional consultants and have access to a constantly evolving product in a secure environment quickly and at a lower cost. Our SaaS concept allows you to concentrate on your daily tasks instead of worrying about the machines in the office. Use this time to rely on the information that your new ERP will bring.

Of course. Whether you are using individual software products or spreadsheets and files to track and manage your enterprise processes, you will gain much more capability by switching to using specialized ERP/CRM type business software. If you already use ERP, you probably know the weaknesses and limitations that older products have. Cloud-based, next-generation modular systems provide more flexibility, allowing for more complete integration across all processes and units of the enterprise. Thanks to our SaaS concept (software on rent), we upgrade the system with new features or improve old ones without you having to pay extra for it. You will always have the latest version of PLANA Business Cloud.

For many people, the two types of systems are interchangeable. However, in the process, they can be two very different things. The primary functionality of warehouse-accounting systems is to process information about events that have already occurred. Modern ERP systems help management to make important decisions for the future, having much more complete information about the functioning of the enterprise. They are designed to be able to encompass the entire operations of the company - finance, accounting, manufacturing, sales, warehouse, etc. as well as specific business activities and departments, optimizing and improving the overall efficiency of the enterprise. Warehouse and accounting programs, on the other hand, have a narrow focus.

Whether your company is large or smaller, using modern ERP software will increase efficiency and ease your processes. Successful digital transformation in small businesses is often the thing that differentiates the successful from those in struggling environments. Contact us to detail how your small business could benefit from a successful digital transformation process.

HOW CAN I LEARN MORE ABOUT YOUR PLATFORM?

Contact one of our consultants who will present you the possibilities of PLANA Business Cloud. You will receive a free demo of the platform, and as a gift, each potential customer will also receive a free consultation with one of our specialists to discuss their specific needs and opportunities for enterprise process optimization.

PRICING

The cost of Plana Business Cloud is determined by the specific needs of each customer. These will be determined by interviewing our experts who will take into account factors such as process complexity, number of users, need for specific features, etc. In order to lower the threshold for smaller businesses to use quality business software, we offer a SaaS concept (software on rent), allowing system implementation with a low initial investment.

As the first stage in our relationship, it is important to identify your needs. For companies already using management software this stage takes less time. To get a specific quote from us, you can contact us via the contact form or email us at sales@plana.solutions. One of our business analysts will get back to you. In this first stage, it is important to accurately set the objectives and determine the activities required to complete your project.

All of our projects start with a meeting to understand your ideas and problems. Potential clients receive a free presentation and consultation with a specialist. Step by step, we deepen the analysis into your processes and proceed to make a concrete offer.

Yes. You can request a free demo for 1 month. As a gift, each potential customer receives a free presentation and consultation with one of our specialists to discuss specific needs and opportunities for process optimization in the enterprise.

Plana Business Cloud is a SaaS software concept, which means that instead of monthly or annual license fees (as is the practice with competing products), you will pay a subscription for system support. We will keep your system running smoothly and constantly improving while you concentrate on your work. You get permanent access to our cloud environment with included hosting, daily database backup, mail server integration, security assurance (database, backup, passwords, system access rights, etc.), 24/7 monitoring and control of the server environment. You get a personal consultant, access to our support system and remote access application. You can count on the freedom to consult us whenever you need.

IMPLEMENTATION

We divide the implementation into four stages: 

STAGE 1 - Study, objectives and design; 

STAGE 2 - Plana Business Cloud implementation; 

STAGE 3 - Additional enhancements and customization; 

STAGE 4 - Training, system support, monitoring and consulting. The implementation itself depends on the complexity of the project and possible customizations and refinements. Plana Solutions will be by your side throughout. Our concept is driven by the desire to walk with you on the path to digital transformation. That's why we say that STAGE 4 never ends - we implement monitoring and ongoing maintenance of the system, we continuously add new and enhance old features that you will have access to and we are available for future development of the platform so that it always meets the changing needs of your business.

The timeframe depends directly on your scope and needs. By going through the research and goal setting phase of the project, you will have a detailed timeframe for implementation. Going into STAGE 2 - PLANA Business Cloud Implementation, you will work closely with one of our specialist consultants. Together we will map out the future of your management system. Through meetings and analysis with all of your company's planned departments, we will configure and tune the system to your specific business needs. Once operational, we begin by adapting all users to the system and defining a training program. In workshops with management, we will determine the need for further enhancements and define specific reports required for management.

If you need specific integrations with external systems or wish to have the system customized, Plana Solutions has the expertise to offer you the best. Our team will understand your needs and propose a solution for each case. These specific needs are identified in STAGE 1 - Study, Goals and Design and implemented in STAGE 3 - Additional Refinements and Customization.

No. You need internet and a computer. PLANA Business Cloud is completely web-based. We will take care of the hosting and maintenance of the base. It will always be available to you without any additional costs for servers, dedicated operating systems, licenses, etc.

Yes, to both questions. We can configure the system on your server. Even though it costs us more to support clients in our cloud environment, they never have any configuration related issues. They always use the latest versions of our modules, no data is lost, etc. The real cost of maintaining PLANA Business Cloud is not from hosting, but time: maintenance, version upgrades, backups, etc. It sounds paradoxical, but customers using our cloud space cost us less maintenance effort than On-premise customers. Our experience shows that cloud customers always have a better experience and that's why we decided to offer it for free.

SUPPORT

We will look after your data while you concentrate on your work. You get permanent access to our cloud environment with included hosting, daily database backup, mail server integration, security assurance (database, backup, passwords, system access rights, etc.), 24/7 monitoring and control of the server environment. You get a personal consultant, access to our support system and remote access application. You can count on the freedom to consult us whenever you need.

Yes, of course. We can offer additional training to your team. You will have a personal consultant who will be familiar with your activity in detail and will be at your disposal if needed.

No. Our SaaS concept (software on rent) allows us to upgrade the system with new features or improve old ones without having to pay extra for it. You will always have the latest version of PLANA Business Cloud.

If you haven't found an answer to your question, you can use the contact form on our website and ask us directly from here.