Questions & Answers
Welcome!
This forum is intended for the TeamCore One community. Here people can help each other and improve their knowledge and skills in using our systems.
Welcome to the forum, where you can ask questions related to the implementation and use of PLANA Business Cloud. The forum is publicly accessible and does not guarantee a response time. If you have the knowledge, experience, and willingness to assist others in the PLANA Solutions community, we greatly appreciate your help. Before asking a question, please check whether it has already been answered.
Forum Participation Rules:
1. Respect and courtesy – Please show respect for the opinions and solutions of others. Aggressive or disrespectful language is not permitted.
2. Clarity and specificity – When asking a question, describe your issue as clearly as possible, including information such as the product version, steps you have taken, and the results obtained. This will help other participants find a solution more easily.
3. No spam – The forum is created for constructive discussions and assistance. Please refrain from posting advertisements, seeking personal interests, or sharing spam content.
4. Community trust – If someone helps you solve your issue, don't forget to thank them and, if possible, share what worked for you to help others.
5. Privacy compliance – Please do not share personal data such as names, addresses, emails, or other sensitive information that may violate your privacy.
6. Stay on topic – Please try to keep discussions focused on the forum's topic to make it easier for other users to find useful information.
7. Age restrictions – The forum is intended for users aged 18 and above. Participants who do not meet this requirement will not be granted access.
8. Prohibition of abusive language – Posting messages with vulgar, offensive, or derogatory language is not allowed.
9. No harmful content – Posts that may harm third parties, including but not limited to defamation, discriminatory statements, or rights violations, are prohibited.
10. Violation measures – After three deliberate rule violations, we reserve the right to restrict or remove your access to the forum.
11. Reporting violations – If you notice content that violates the rules, please use the reporting option or contact the moderators. All reports will be reviewed promptly.
12. Moderation – The forum team reserves the right to edit or remove content that does not comply with the rules.
13. Content rights – By posting content in the forum, you agree that it may be used by the forum team to improve services while respecting your authorship rights.
14. Account deletion – If you wish to have your account deleted, please contact our team. Your data will be removed in accordance with our privacy policy.
15. No duplicate accounts – Creating multiple accounts to circumvent restrictions or bans is not allowed.
16. Rule updates – The forum reserves the right to change or supplement the rules. Users will be notified in advance of any changes.
These rules are designed to ensure a pleasant and safe environment for all participants. Thank you for adhering to them!
The PLANA Solutions Team
This community is for professional and enthusiast users, partners and programmers. You can ask questions about:
- how to install Odoo on a specific infrastructure,
- how to configure or customize Odoo to specific business needs,
- what's the best way to use Odoo for a specific business need,
- how to develop modules for your own need,
- specific questions about Odoo service offers, etc.
Before you ask - please make sure to search for a similar question. You can search questions by their title or tags. It’s also OK to answer your own question.
Please avoid asking questions that are too subjective and argumentative or not relevant to this community.
You should only ask practical, answerable questions based on actual problems that you face. Chatty, open-ended questions diminish the usefulness of this site and push other questions off the front page.
To prevent your question from being flagged and possibly removed, avoid asking subjective questions where …
- every answer is equally valid: “What’s your favorite ______?”
- your answer is provided along with the question, and you expect more answers: “I use ______ for ______, what do you use?”
- there is no actual problem to be solved: “I’m curious if other people feel like I do.”
- we are being asked an open-ended, hypothetical question: “What if ______ happened?”
- it is a rant disguised as a question: “______ sucks, am I right?”
If you fit in one of these example or if your motivation for asking the question is “I would like to participate in a discussion about ______”, then you should not be asking here but on our mailing lists. However, if your motivation is “I would like others to explain ______ to me”, then you are probably OK.
(The above section was adapted from Stackoverflow’s FAQ.)
More over:
- Answers should not add or expand questions. Instead either edit the question or add a question comment.
- Answers should not comment other answers. Instead add a comment on the other answers.
- Answers shouldn't just point to other Questions. Instead add a question comment indication "Possible duplicate of...". However, it's ok to include links to other questions or answers providing relevant additional information.
- Answers shouldn't just provide a link a solution. Instead provide the solution description text in your answer, even if it's just a copy/paste. Links are welcome, but should be complementary to answer, referring sources or additional reading.
Answers should not add or expand questions. Insteadeither edit the question or add a comment.
Answers should not comment other answers. Instead add a comment on the other answers.
Answers shouldn't just point to other questions.Instead add a comment indicating "Possible duplicate of...". However, it's fine to include links to other questions or answers providing relevant additional information.
Answers shouldn't just provide a link a solution. Instead provide the solution description text in your answer, even if it's just a copy/paste. Links are welcome, but should be complementary to answer, referring sources or additional reading.
Answers should not start debates This community Q&A is not a discussion group. Please avoid holding debates in your answers as they tend to dilute the essence of questions and answers. For brief discussions please use commenting facility.
When a question or answer is upvoted, the user who posted them will gain some points, which are called "karma points". These points serve as a rough measure of the community trust to him/her. Various moderation tasks are gradually assigned to the users based on those points.
For example, if you ask an interesting question or give a helpful answer, your input will be upvoted. On the other hand if the answer is misleading - it will be downvoted. Each vote in favor will generate 10 points, each vote against will subtract 10 points. There is a limit of 200 points that can be accumulated for a question or answer per day. The table given at the end explains reputation point requirements for each type of moderation task.
The goal of this site is create a relevant knowledge base that would answer questions related to Odoo.
Therefore questions and answers can be edited like wiki pages by experienced users of this site in order to improve the overall quality of the knowledge base content. Such privileges are granted based on user karma level: you will be able to do the same once your karma gets high enough.
If this approach is not for you, please respect the community.
Here a table with the privileges and the karma level